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Amazon India — not pick up my product blackberry passport phone (32gb)

I was purchase blackberry passport (32gb) to amazon online shopping company in date of 28-02-18. And i have found some problem in blackberry phone (Likes - phone heated, not perform properly look like old phone). So i was send return request in date of 01-03-18. And till now my product not pick up by amazon. So i was very worried.
Detail of consumer
Name - pradeep kumar
Add - 3001, b-block, green residency, behind kusum bihar
Bariatu, ranchi pin code -834009
Mob no - [protected]
not pick up my product blackberry passport phone (32gb)
not pick up my product blackberry passport phone (32gb)
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Mar 08, 2018

Complaint Status

Amazon India customer support has been notified about the posted complaint.
Complaint comments  1 CommentShareTweet

Comments

I got a message from the hdfc back credit card saying "amazonprime membership has raised a debit request for rs.6407.28on[protected]:06:10:44on your hdfc bank credit card ending xxxx towards card validation".

I contacted the amazon.in customer service, they don't have customer service facility on Sunday. Blindly looting people.

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    Amazon India
    Customer Care Service
    Customer satisfaction rating
    7%
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