Amazon India — Not received my refund after returned the item

I ordered Bata men amaze grey shoes[protected]amounting Rs. 479/- on 9 March 2022 (order id). I received wrong product from Amazon and i returned the same to Amazon on 15 march 2022. Now after receiving the product, Amazon is refusing to return my money. Amazon is saying correct product was delivered. If correct product was delivered then why did Amazon get it returned with reason 'wrong product received'. I called Amazon many times but they refused to return my money. Now Amazon is having both item and money. At least either money or product should be returned by Amazon.

Regards
Amit Singhal
[protected]
Hari Nagar Ashram,
New Delhi-14
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Amazon India customer support has been notified about the posted complaint.
Apr 09, 2022
Updated by amittaj147
Amazon is not ready to provide any clarification and even not ready to return my money or item.

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