Amazon India — order cancelled without information

Address:	New Delhi, Delhi, 110091
Website:	www.amazon.in

I have order a dell laptop during great indian sale for 25490
Dell vostro 3468 14-inch laptop (7th gen core i3 - 7100u/4gb/1tb/ubuntu 14.04/integrated graphics) with order id order #[protected] and today i got a message that my order is cancelled and they have refunded the amount, when i try to connect with customer care they are not clear about why my order got cancelled. They are saying that courier agent has cancelled my order. This is not at all expected from a brand like amazon that courier agent is cancelling my order which is not communicated to me. We have called several times to reschedule the delivery. It was showing that they have rescheduled the delivery to 2nd feb. Now they are asking to place a fresh order. Who is going to bear the difference in amount of 4000. What about how mentally stress i am getting by loosing this without any mistake of mine.