Amazon India — Order cancelled without informing .

Address:

East Sikkim, Sikkim

I placed an order for Iphone 6 64gb from Telephone gallery(seller name[protected], this is the order ID. I placed this order for my sister on her birthday, currently I am abroad working here, where I do not have time to buy a gift for her, I contacted the seller regarding customizing the order and asking about cancellation of order, seller did not even bother to respond to my email. When I checked online there is no order listed in my account, when I contacted customer care they said order has been cancelled. Being such big company amazon is providing such a bad service. I want you people to take necessary action against this. Kindly contact me for more details.