Amazon India — order not delivered even expected date past

Address:	Rewari, Haryana, 123501
Website:	www.amazon.in

I had booked a order( ORDER #[protected]on dated 10th July 2018 and after ordering it was supposed to reach here on dated 12th July. I have waited on date 12th July but didn't receive. Next day i call to customer service center than they have told me that courier was delay due to arrival at incorrect courier facility because this was the mistake of amazon employee .After that i called them again than they have promised me that on dated 16th July definitely you will get your courier. Still i didn't get any consignment from Amazon side.Just i am trying continuously to get update about my order because i already paid to amazon. This is my first experience with Amazon or it is very bad. Every time i purchased the things through Flip kart only. Flipkart gives the Home delivery within two day.

Today is 18th July or still i don't know when i will get the order.