Amazon India — orders are not delivered and are always returned to seller

Address:

Chennai, Tamil Nadu, 600100

Dear team amazon,

I have been a loyal customer to amazon when it comes to online shopping. It a sorry state that my past several experience has given me the most hell of a experience to trust amazon anymore.

This is with reference to my recent order for baidyanath mahabhringraj tail - 200 ml

(Order no[protected]).

The estimated delivery date was as 17th november 2017. I have not received any call or sms for order to delivered to my address.

Since my past bitter experience[protected]. I called your customer care but they did not resolve the issue.

Now to my surprise you guys never keep your commitments, and do not deliver the product to the customer

It was really frustrating as just few minutes post i received an email stating product returned as undelivered.

My question is why due to your internal issues or disagreement with courrier people i should suffer

Despite bitter experience i choose amazon when same product available on other e-commerce portal.

Is this what you call ethics, integrity and trust you have developed.

I am sure may customers are facing such issue and you will loose soon

I hope this does not falls on deaf ears and you get the process set so we as customer don't have to suffer.

Regards,

Arnab