Amazon India — original bed co. glossy metal king size bed 6"

Website:

www.amazon.in

Defective bed has been sent which cannot be assembled because part is bent (see photo). I applied for return and refund 10 days ago but I am getting threatening emails from [protected]@amazon.in saying that my claim will be cancelled if I don't send them information about the return pickup. Seller is expecting me to arrange for return. Fedex has refused to service my return and Amazon has done nothing to ensure that Fedex services the return pickup. The seller is using Fedex's refusal to harass me. I have been receiving calls from people claiming to represent an alternate courier who want to know how much I will pay for the return pickup. still waiting for money to be refunded.