Amazon India — poor product of hp and poor after sales service of amazon | |||
I bought one pen drive [hp usb flash drive 3.0 hp 16gb x 715w] of hp on 22-feb-2018 from amazon india. It was delivered to me on 26-feb-2018 [order #[protected]]. The pen drive got corrupted on 10-march-2018, which is just 12 days after delivery. The product is poor no doubt about it, do not buy this product of hp and not from amazon. I contacted amazon india customer service via chat and they have asked me to contact the manufacturer. They also said that they can not take back this item as the return window was closed. They provided me two numbers of hp customer care, both are wrong numbers. I booked a call and they have said the same thing, that they can not take back the item. I will think twice before buying any costly item from amazon in future. I have tried to post comment on review. But they did not allow me to do so because i have written few things against there customer care and service. What a poor set of mind of them. I bought a few things from them time to time and planning to buy one smart tv from them, now i have cancelled the idea after viewing their attitude towards regular customer. Was this information helpful? | |||
Amazon India customer support has been notified about the posted complaint. | |||
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