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Amazon India — problem in getting my money back

Hello! My name is jaya singh i have purchased an item from amazon india but i have cancelled that product on 17 january but i have not received my money 538 which i have spent on it. When i asked amazon about it they said to me that they have already deposited my money in the account and due to some problem money has been not deposited by the bank in your account. Therefore i request you to solve my problem and deposit my money as soon as possible.
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Complaint Status


[Jan 27, 2019] Amazon India customer support has been notified about the posted complaint.
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    Amazon India
    Customer Care Service
    Customer satisfaction rating
    7%
    Complaints
    15555
    Pending
    0
    Resolved
    1094
    Amazon India Phone
    +91 40 3992 1111
    +91 80 4197 0000 [Bangalore]
    +91 44 3088 3088 [Chennai]
    Amazon India Address
    Q-city, 2nd Floor-Block A & Block B, Survey Number-109,110,111/2, Nanakramguda Village, Serlingamplayy Mandal, Ranga Reddy, Hyderabad, Andhra Pradesh, India - 500032
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