[Resolved] Amazon India — product not delivered but company says it's delivered | |||
I ordered samsung guru mobile phone from amazon website (https://www.amazon.in) order #[protected]. I didn’t receive the product but still got an email saying item has been delivered. When contacted amazon customer care they are telling they investigated from their end and found product has been delivered. When i asked for proof of delivery they are saying they can’t provide proof. It 100% cheating. If amazon is telling it has been delivered, they should show me the proof or else refund my money because i donot received the product neither on that day delivery guy contacted me Was this information helpful? | |||
Apr 19, 2018 Complaint marked as Resolved Today I got the product, Courier guy handed over the product to my neighbor who said to him that he knows me...I don't know him neither he came and handed over the product to me later
It would have been better if delivery guy checks over phone ...but still today delivery guy came and personally handled the situation
Thank you Amazon India customer support has been notified about the posted complaint. | |||
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