Amazon India — product not received for placed order

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The due date for delivery of the above order by magic deals was 02/09/2017.
The firm had not given cash on delivery option. The track package is not working. It is really surprising the amazon works like this. The amount paid has been 880 rs. Hope this will be sorted out. However amazon is promptly asking me to review the seller giving me no option to cancel the order also. This is really strange. Hope amazon sorts it out.
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