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Amazon India — product not shipped yet

Address:500032
Website:www.amazon.in

Hello, my name is sachin, i had ordered a product from amazon on 26th august, while i ordered the product[protected]
It was obviously available, and been more than a week they didn't even ship the order, so i asked about this to the amazon representatives, they said that the product is out of stock!

Well this is totally annoying that when a product is out of stock, why to accept the order, why accept the payment?? They accepted the order, payment, then declared that its not with us you are fooled... Now wait for a month till it gets back in stock, and then we might ship that to you.. How cool is that.?
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Sep 05, 2017
Updated by sachin772 Hello my name is sachin, i had ordered a product on 27th of august, and it has been more than a week i didn't receive it so i kept complaining about the delay to amazon through live chat facility. Then finally the item got shipped, and on saturday i received a call from that Bluedart courier service person that it will be delivered today.
But nobody showed up that day, nor sunday, monday, and today on tuesday 5th sep, i received a message that you have refused the order and we are returning it back to the seller.. !!?? what in the god's name is this type of negligence and behaviour... i have been eagerly waiting for that and complaining about the delay, and they cancel it return it saying that i refused it??

the order no -
[protected]
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We have lately bought a smart phone (X9L5), from Amazon on the 30th of August 2017. We have asked the for refund and return. Please ask them to make it fast. After we have tried to complain, our account details were seen wiped off. Please see that you refund and take back the product as soon as possible.
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