Amazon India — Received damaged product

Address:411037
Website:www.amazon.in

Order id is:[protected]

The packing of this product is very poor and it is already opened. The book is full of dust and edges are black. Seems like I have purchased second hand book. I have been calling these guys from last 25 day and asking the solution of this issue. But each time new executive receives the call and give different information. Initially They told me somebody will come to pick up damaged product. Then they said I need to make self return of this product. If they can deliver damaged product then why can not send someone to pick up that product? Why I need to make self return?
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Respected sir,
I Nachiket Bhosale a amazon customer, has order a Juicer on Amazon.It was delivered to me on 18 May 2017.A cracked glass was given to me with the juicer.I request you to give a new glass as soon as possible.
Thanks And Regards

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