Amazon India — Refund against Order no.[protected]

Address:	Shimla, Himachal Pradesh, 171006
Website:	amazon.in

Dear Sir / Ma'am,
Just to bring into your notice that I had placed an order for
"Stavix White 7inch Tablet Keypad Case" one piece of Rs. 629.00 on 28th September 2016. Payment was made through Credit card of Hdfc Bank. Due to Non availability of product Amazon cancelled this order and no intimation was given to me. I got to know about it when it was so long and I marked a mail to Amazon to know the status of my order .

And I was assured that my payment will be refunded at earliest. I waited for some days. I saw instead of refund Amazon debited my account on 24th Oct'16 and reversed the same amount on 29th Oct'16.
And claiming that my refund has been settled. Where as the actual refund of payment made on 28th September 2016 is still not settled. I have been following up with Amazon over the mail but not getting any satisfactory response. They are just lingering my case by by giving false statement every time.

Please assist me on this.
I shall be very grateful.
Tej Thakur C/o Satish Kumar Sharma Prabhu Bhawan Near Sacred Heart School Dhalli Tunnel Sanjauli Shimla 171006.

Mobile : [protected] & [protected]