[Resolved]  Amazon India — refund for book not received despite my multiple follow-ups

May 30, 2019

Updated by Osho Raman I request please inform me what is the status of my refund of Rs.354.75 for my cancelled order [ order id:[protected] ] of book entitled "leadership material: how personal experience shapes executive presence" (order placed 15 May, on Amazon). Order was cancelled on 20 May, today is 30 May. Refund not yet received.

Name: Osho Raman
Contact: [protected]
Email: [protected]@gmail.com

Jun 04, 2019

Updated by Osho Raman Amazon customer service cancelled my order [ order id:[protected] ] of book entitled "leadership material: how personal experience shapes executive presence" on 20 May (order was placed on 15 May). Today is 4 June. Amazon customer service has been repeating the same old story that refund will be done within 4 working days. Last time Amazon called me on 31 May, and told me that i will receive my refund within 4 working hours. Order was cancelled on 20 May. Today is 4 June and refund still not received. What a shame.

Please let me know how many years will it take for the refund to be given back to me. For how long should i keep doing this follow-up????????

Name: Osho Raman
Email: [protected]@gmail.com

Jun 05, 2019

Updated by Osho Raman I am tired of again and again reminding the Amazon customer service to give me back my refund. Yesterday i received a mail from Rahul Tripathi
(from refundcomplaintsonline mail) requesting me to give him my contact number. Today one person called me and was asking my Debit Card details. i told him that the SBI customer care told me not to share any Debit Card or account details with anyone. But he (the person from refundcomplaintsonline) arrogantly started arguing and asking irrelevant questions and shamelessly cut the phone. I then called him back. There was a pathetic aggression in his voice tone. He told me that he will call back. But he didn't call back. What a shame.

My question is this: Why is such an ignorant person given such a job? He doesn't even know that he is not suppose to ask for someone's debit card details.

I want my refund of Rs.354.75 for my cancelled order [ order id:[protected] ] of book entitled "leadership material: how personal experience shapes executive presence" (order was placed on 15 May, on Amazon. Payment done through SBI online netbanking). Order was cancelled on 20 May. Today is 5 June. Refund not yet received.

Why is there so much confusion????????????? When will i get back my refund?????????????? How for long do i have to keep doing this follow-up????????????

Name: Osho Raman
Email: [protected]@gmail.com