Amazon India — refund for my amazon pay

Address:

Rohtak, Haryana, 124001

On 3rd feb in the morning around 8 o clock my id has been hacked and my information was transferred to some other person without my permission .and around 11 o clock I complaint to the amazon customer support and they said me that your account has been put on hold and no order was delivered that was placed using my amazon pay balance after hacking my account.i have complaint many times to this on amazon customer support and they always told me that your orders has been cancelled and we will revert back in 24-48 hours and today at around 9 o clock my account was reactivate by amazon but there is only rs148 in my amazon account . All my money is used by that person and 2 of the orders was delivered. please give me refund as I have already complaint and every time this message given by amazon support that we will provide refund as my account was hacked

As I was complaint for all remaining order and the amazon said that we have cancelled other orders but still one order is arriving .what the service you provide seriously very disappointing .Your customer support is too bad . I have attached all the screenshots with it .Please kindly refund my money .Otherwise I will Have to take strict action regarding this as all of this was done by amazon as I complaint many times my account was hacked but they don't take it seriously