Amazon India — refund form amazon

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Website:Amazon

I have purchase a product form amazon on 20/02/2018 the payment for this product is 3378.00 which is debit on my card on 20/02/2018 when i get product form amazon i am not satisfied with the product so return it on 24/02/2018 the refund initated on 24/02/[protected].00) ruppes and second refund on03/03/[protected].00) but the refund initated on 24/02/2018 is credited in my account on 05/03/2018 and the refund initated on 03/03/2018 yet till 14/03/2018 it is not credit it my account amazon says me that by there hand the refund is initated on 03/03/2018 and credited in my account in next 3-5 business day bit still now the status of the refund is not clear where the money goes amazon give me a refence number that is 607220 they also say me that on call and email all to your bank custmor care and fill a charge dispute form they give a code so what now i can do to credit my refund back to my account
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