Amazon India — refund is yet to be received

Address:732101
Website:www.amazon.in

Returned the following item under return scheme:
1 : seagate new barracuda st1000dm010 1tb 64mb cache sata 6.0gb/s 3.5" hard drive bare desktop drive latest

Return creation date: 24 may 2018
Return authorisation #: drnzthp9rrma
Order #:[protected]

Ship carrier amazon transportation services
Tracking number: [protected]
Status: returned and delivered to seller
Signed for by: earth syscom pvt. Ltd.

Return item delivered to the seller on[protected], but refund not yet been made by crediting in my amazon account till date (I. E.[protected]. Please help to refund the amount
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Amazon India customer support has been notified about the posted complaint.
Jun 13, 2018
Updated by Tarun Kumar Basak
No solution has yet been made by the Amazon customer support team till this day[protected]
Jun 17, 2018
Updated by Tarun Kumar Basak
An updated information is displayed under Return & Refund menu as "Return received on: Jun 14, 2018". But still now nothing has been done towards refund of Rs. 3299/-, the value of the item. Purchase of similar product is delayed.
Jun 21, 2018
Updated by Tarun Kumar Basak
No return or replacement initiated till this day. I can't understand how many times I have to update my complaint? What Amazon India customer support doing? Amazon India provided return or replacement option but in practical service is very poor. Plz do something.
Jun 26, 2018
Updated by Tarun Kumar Basak
Order #:[protected]
Items:
1 : Seagate New Barracuda ST1000DM010 1TB 64MB Cache SATA 6.0Gb/s 3.5" Hard Drive Bare Desktop Drive Latest
Return Authorisation #: DRnZthP9RRMA
Ship Carrier Amazon Transportation Services
Tracking Number: [protected]
Delivered to seller on[protected]
Refund amount of Rs. 3299/- still to get back in my Amazon Account. Please do something.
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