Amazon India — Refund not credit my account

Address:Amazon India

Respected sir
Maine Amazon se maine 4may 2020ko 3203 rupee ka saman order kiya usme se kuch saman aaya aur 1417 rupee ka saman nahi aaya to Amazon walo ne 1417 ka refund kiya but aaj tak wo account mai nahi aaya reference no 954623 diya bola Bank customer care ko call karo but bank wale bol rahe ki hamari tarf se koi paisa nahi roka gaya h app Amazon walo se baat karo fir maine socha ki kuch din wait ker lete h kya pata aa jaye but nahi aaye
Aur fir dubara 12jul 2020ko 385 rupee ka saman order kiya but wo kisi karan se cancel kerna pada fir refund kiya Amazon walo ne reference number diya 30005402020194191440640 but ye bhi nahi aaya abhi tak plz help me bank walo ko phone kerte h wo bolte h ki Amazon walo ko bolo bas yahi hora h but rupee account mai credit nahi hora h plz help me
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