[Resolved]  Amazon India — Refund not credited in my pnb account

Address:NEAR SALEEM LEADER ROAD

HELLO SIR/MAM
My name is AAFRIN BANO RIZWAN AHMAD
This is to inform you that I have a refund of 1, 700.40 Rupees from Amazon which Amazon have initiated on 01-dec-2020 and the refund should be credited to my account by 8 Dec 2020 but still my PNB account no. ([protected]) has not been credited with it.
Amazon has provided me Refund Reference #
[protected]
for the refund( see the email screenshot attached).
The Amazon order for train booking Which I have paid the amount by the BHIM UPI linked with the above stated PNB account no..
The price of the TRAIN TICKET is Rs 1, 700.40
Please refund my money .
+2 photos
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Mar 8, 2021
Complaint marked as Resolved 
Your Amazon.in Order Refund Reference Number Hello, This is to confirm that refund for amount 1700.40 has been successfully processed on 2020-12-01 and the amount should reflect in your account by now. Refund Reference # 33620354152 Please contact your bank’s customer care center and quote these numbers to know further about the status of the transaction in case you still haven’t received the credit within 4 business days. Please remember that you will have to call your bank’s customer care center and not visit the branch for this update. Some nationalized banks may take more time than normal to credit the amount. If your bank is unable to locate the refund with the reference number provided, please dispute the transaction as 'refund not processed'. At that time, they will see a pending refund and will follow the path back to our payment processor to locate the refund.
Amazon India customer support has been notified about the posted complaint.
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