Amazon India — Refund not initiated

Address:	Ahmedabad, Gujarat, 382350
Website:	AMAZON Customer Care

In 12th march I was placed the order HP V210W 32GB USB 2.0 Pen Drive (Order #[protected] and next return this product without opened. Friday I was call in customer care talk with may be Aurn and he said that your refund initiated in your amazon account. Today I was called to customer care talk with Vinay praksh something person not give clear his name and he said refund not initiated and he call hold on 10minutes with inform and after I call other landline number and I said other customer care to please inform one of the our team member called hold on last 10 minutes. 2nd Order no : Order #[protected] and he said thay this product not delivered on your address and I said this product received in my address and I was return this product at my home. Last 10 days to I was talk with customer care in 4 times and every time person say your refund in your account process in next 2 days still I can't receive money in my account.