Amazon India — refund not received for cancelled item

Address:

Bhopal, Madhya Pradesh

I had ordered and cancelled a product in Amazon worrh Rs. 5690. Refund was initiated on 6/7/2018 and was supposed to reach my debit account on 12/7/2018. I havnt recieved my refund yet. The bank is canara bank. Following is the mail recieved from amazon. Please help me get the refund.
our refund of Rs.5690.00 has been processed successfully on 7/6/2018. The amount should reflect in your account by 7/12/2018.

The Authorization Code (Refund Reference Number) for the transaction is 284385.

In case you do not receive the refund within 5 business days, please contact your bank’s customer care and mention the above Authorization Code (Refund Reference Number). Please remember that you will have to call your bank’s customer care center and not visit the branch for query.