Amazon India — refund of shoes

I have purchased shoes of price 571 on 25...because of size i have applied for return the package that has been taken back by amazon delivery boy on 2 Dec. 2018. On 3rd Dec 2018 I got message about refund initiation but till now i haven't received my refund in my account.
Several times i have called amazon as well as canara bank customer service...but i haven't got any satisfactory reply and refund both.
They have given me the refund reference no. 755932.
The ref transaction id is[protected].
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Amazon India customer support has been notified about the posted complaint.
Dec 20, 2018
Updated by manisha kushwah
Complaint not yet resolved...either from Amazon India side or Bank side.
Complaint comments 

Comments

I have order 2pc of bag payment detected 2pc bag but I am recived 1pc only plz conferm my 2nd PC bag how to go .

Sajad lone's reply, Dec 16, 2018
Plz conferm my item
Payment made through debit card on 3rd dec.18 but its show cash on delivery
Order No.[protected]
Trase SRV Boy's Mirage navy blue and sky bluesports Running Shoes- payment made by Visa Card ending with lst digits 1219
Dharmindra Dhingra's reply, Dec 12, 2018
Payment made through debit card on 3rd dec.18 but its show cash on delivery
Order No.408-7141758-5946763
Trase SRV Boy's Mirage navy blue and sky bluesports Running Shoes- payment made by Visa Card ending with lst digits 1219

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