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Amazon India — refund pending for shoes

I have not yet received the refund from amazon in my amazon pay wallet even after the package has been picked 12 hours back from my house.
The policy of amazon refund states that the refund will be credited in 2-4 hours after the delivery is picked from your location so i checked that but it has been a long time since the refund has been processed. Hoping for refund being processed soon.

Complaint Status

[May 31, 2019] Amazon India customer support has been notified about the posted complaint.
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