Amazon India — regarding my product return

Address:

1450, first Cross street, Old thiruvalam Road, Brahmapuram, VIT-Post, Vellore

I requested to return my laptop battery for dell xps l401x... Item.
I ordered on 10-jul-2020 order#[protected] & cost: 4199 inr

My pick up tracking id:[protected]

Two times i requested to pick up my item (Return), but no person came and picked up my item. I requested several times but they are saying always 3 business working days. Like that 7 days already gone.

Finally, i am asking you that, when exactly come and pick up my item for return.

Please help me out and the refund should be done accordingly.

I am urging because within 10 days only i need to return. Please do the needful regarding this.
Thank you.

I hope you understood my problem if any clarifications please call to my number [protected]

Thank you.