Amazon India — Regarding Order Id:[protected]

Oct 05, 2022

Updated by Rahul0511 Order ID:
[protected] [Four Zero Seven - Seven One Six Two Zero Five Zero - Eight Two Six Eight Three Six Eight]

I had ordered this product Karcher Vacuum Cleaner with Order Id:[protected] [Four Zero Seven - Seven One Six Two Zero Five Zero - Eight Two Six Eight Three Six Eight] from Amazon India website.
Upon receiving i found that the product does not have blower function which is the most essential function in the vacuum cleaner however the same make has other models with the blower function, i asked Amazon Customer Care representative for replacement with the another product model & adjustment with the difference amount but they are denying.
It was not mentioned in the description page that it does not have blower function which created confusion in purchase.
I had made many purchases from Amazon India with alot value, i expect them to support in this issue.