Amazon India — regarding refund of sony camera of price rs 6990

Address:	Dhenkanal, Odisha, 759039
Website:	amazon.in

Sir
I had ordered sony camera bearing order #[protected] of price rs 6990 on dt.24/10/2018. But unfortunately when the product is delivered on dt.29/10/2018, i found a washing powder instead of my original order. There fore the same day, i had complained for it to the customer agent and they told me to take an investigation and also told me our e-com express team will contact you regarding this. After that it will be resolved. But the team cannot reached to me still today. And your special team told me that they reached to you and you do not receive the call. Your customer agent do not know how to behave with a customer,, specially the last lady agent.. Pls resolve this issue as fast as possible as this takes approximately 1 month to resolve. Pls make a special team to handle this issue.