[Resolved]  Amazon India — Regarding return pickup by the delivery agent

Address:

Amethi uttar pradesh

This is my order id[protected]
I purchased JBL Bluetooth speaker from amzon on 4 jan.the product was different from actual product which was shown in the website so i want to return the item, i am trying to return the item in more than 5 attempts, but every time the delivery boy refuses to pick up the item, telling the pickup was denied by the customer.every time i contacted to the customer care service they assured me that they will take quick action and will contact to the courier partner to pick up my item as soon as possible.But it's more than 8 days i got no solution.every time i called the customer care they automatically lodge a pickup schedule but every time the delivery boy refused to pick up the item . They even don't c ok ntact to me I try to contact them they blocked my number.please take a step against them.