Amazon India — Request a Refund payment not received

My name is Syed Monirul Islam and i had ordered a product of Rs. 3499.00 ( noise colorfit pro 2 smart watch) in amazon 10 th december 2020 & i returned this product due to some personal reason. and on refund initiated 12th december 2020. I still did not get the money. Amazon sent this reference number HSBCN[protected].
So please kindly respond to this complaints
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Amazon India customer support has been notified about the posted complaint.
Jan 26, 2021
Updated by Syed Monirul Islam
My Name is Syed Monirul islam, I had ordered a product of Rs.3499.00 (Noise colorfit pro 2 smart watch) in amazon . i returned this product due to personal reason on 10th December 2020. And on 12th december 2020 refund initiated on my bank account . but I still did not get the money . Amazon sent reference number HSBCN[protected] and told me fill charge dispute form. I am going to bank but no body help me.
So please kindly respond to this complaint its very urgent
my account number is [protected]
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