[Resolved]  Amazon India — Return item getting cancelled without any update from courier

Address:

chennai

I have purchased a solimo cast iron tava for 999, unfortunately i didn't like the model and the product is completely in unused condition with all the tags intact. Amazon had approved the return as well, but the return pickup is being cancelled by courier person 2 times now. I just get update on status page as "Retun pickup verification failed" Return cancelled. I have tried to contact the number provided by amazon but the pickup person never picked up and simply cancelling the return without even making the attempt. I have tried to reach amazon customer care number but it was never getting connected.

I have been amazon customer for years now and have been a prime member for very long time. This is the first time i have faced such a bad experience . I hope someone will respond to my query and resolve it.