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A return pickup for an item (House of Quirk Universal Sofa Cover Big Elasticity Cover for Couch Flexible Stretch Sofa Slipcover) has been rescheduled 3rd time and every single time NO ONE has come for pickup. Amazon keeps just rescheduling the pickup date and promising it will '100% happen next time, but every single time, no one shows up for the pickup.
I have called CC three times, and they have promised to escalate the issue. Two times they said, we are removing the validation check-up, and generating a return request on my behalf. The return procedure is completely and deeply flawed right now. It is basically a LIE. Please solve this issue. It has become a complete joke. I am a very old customer and this order is harassing a regular and loyal customer.
On top of that, I also got notifications saying "Your return pickup is scheduled for 20Aug.. then 25Aug...", which got canceled automatically and nobody showed up for pickup.
The CC has rescheduled it for 28 Aug and was saying not to take any load, it will be done this time, or else a full refund will be initiated. I didn't know back then, else would have taken the old return requests status too, but have taken the last 25th Aug's canceled request and its new request status of 28th AUG.
Amazon India, please improve your return pickup services, due to this one has to cancel their plans and have to stay at home waiting for an agent to come and take the return pickup.
Humble request, please improve your return pickup service.
Hoping, on 28th Aug, the return pickup will be successful.
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