Amazon India — Returning of an Order getting cancelled. Order id:[protected]

Order Id:[protected]

I'd ordered Havells Aqua Plus 1.2 Litre Double Wall Kettle on 18th October 2022 for which I've created a return. Its been 4th time that return has not been picked up. I'd called customer care executive more than 7 times and every single time they are giving me the same answers that It will get picked up by day end and they are just re-scheduling order pick-ups again and again but not giving me any promising satisfaction neither regarding pick-up nor regarding refund. Today is 28th October and again this time they have re-scheduled my return to 31st October. I'm using Amazon prime since starting, but now Amazon has completely become a cheating company by their fake return & replacement policy. Please help me in this regard