Amazon India — Shure Beta58A Microphone/ Complaint about not responding to the calls wrong time update by delivery agent..not lifting the calls

Address:

2-2-312 kummarawadi Amberpet

I have ordered Shure Beta58A Microphone on Amazon on 8th April 2022..And delivery date shown is Wednesday 13th 2022.. Without Any update or Any message of order delivery agent came on 12th evening 8:34pm..i said i didn't even got any message suddenly u came to delivery..i said I'm not in the delivery location..he said i will come tomorrow morning only as i will also get ready for the order to pick up..on wednesday itself i mean today it's almost 11:30am no call from him i only called him back he said he had given that parcel to another one as he will deliver within 45minutes it's almost 4hours i have been waited for him.again called him he said i will ask him once nd i will call you back later..still no call from him..now I'm calling him again but no response from him..I'm fedup with this Amazon service and delivery agent not even correct update and making us to wait for them wholeday ..it's very unfair.. irresponsible of Amazon..i want lodge a complaint against it as other customers should not suffer like this anymore