Amazon India — soap received instead of mobile | |||
I ordered redmi note 7 from amazon website worth rupees 14999/-. The order with order number - order #[protected] was done on 30th march and order received on 3rd april 2019 contained xtra soap instead of redmi phone inside the box. A complaint was raised against this in amazon and after 5 working days of their investigation process they closed the complaint without asking any details or proofs and decided not to process any refund. The items worth rupees 14999/- with 75/- delivery charges was missing and no proper action is being taken in this regard. The amazon website says the package started from maxell times hyderabad. Was this information helpful? | |||
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Amazon India customer support has been notified about the posted complaint. | |||
 1 Comment | |||
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I was purchase a mobile from amazon.in My account was closed, my order was canceled, and I received an email from amazon.in that my money was refunded, but when I went to the bank, I know that my money has not refunded
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