Amazon India — To get refund

My name Is RAJIYA BEGAM and I had ordered bed of RS.4440 in Amazon on (27.07.2020)and after I canceled this order due to personal reason. And on (01.08.2020) Amazon initiated the amount to my card but I still didn't get the money. Amazon sent this reference number (30005402100209090829058) and told me to fill charge dispute form but Indian Bank doesn't have such policy. So please kindly respond to this complaint it's very urgent.
Thanks you sir
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