Amazon India — true roots hair oil

Address:B- 304, Esmeralda Towers, Taleigao, Goa- 403004, 403004

I had ordered true roots air oil bottle of 75 ml costing rs. 287/- having effected online payment through credit card on 24.05.2019 and on 28.05.2019 i received an sms stating that the amount will be returned in 2 to 4 days. Today is 03rd may and i have neither received the product i have ordered or the refund of the amount paid by me. I had been a regular customer of amazon and i fail to understand why this product was neither delivered nor the amount refunded. The order no is[protected]
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I got a offer of Cashback of Rs. 50 on adding minimum Rs. 50 in amazon pay by amazon. It was going to be added within 10 days. But I haven't received it yet.

Order id:[protected]

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