Amazon India — Tupperware containers undelivered but mails as delivered

Address:	Bangalore, Karnataka, 560071
Website:	Amazon.in

I had ordered Tupperware containers and had paid the amount via debit card and still haven't received it. But today at around 12 in the noon, I got a mail and message stating that the product is delivered.
Who did the bloody product deliver to?
How could you be so carelessss.
I'm lodging a case against Amazon if I don't get either the product or refund.

I need the response in 24 hours.
Contact no. [protected]
Email I'D: Aashitha.[protected]@gmail.com