Amazon India — Ultrasonic beauty device[protected]

Address:	Bangalore, Karnataka, 410206
Website:	amazon.in

I ordered an ultrasonic gess685 ultrasonic beauty device multifunctional skin care face arm leg waist hip skin sliming massager salon massage machine from amazon india.

But we found as per warning in the equipment it was not suitable for our usage for knees massage & this fact was never shown on the website.

Their web site does not show the medical warning saying that not to suitable for knee message where as the product literature clearly shows that it shall not be used for the same.

When asked to return the machine as it was not suitable they deducted 20% as restocking charges & also rs 200 for return pick up.

They did not provide us a copy of :

1. Penalty clauses regarding 20 % deductions & courier charges, clearly myself agreeing to same.
2.Instead they indicated some links which were under construction & speaks volumes of their intention to misguide & mistreat the customer by deliberately denying the information.

When i tried to open amazon links, the website shows that the policies page is still under construction & clearly indicates intentions of a company to cheat gullible customers like us.

Even now the details are not available online on the links provided by them!

1. For more information about seller return process, please visit the seller returns help page:
http://www.amazon.in/gp/help/customer/display. Html? Nodeid=[protected]

2. Learn more about the amazon product return policies:

http://www.amazon.in/gp/help/customer/display. Html? Nodeid=15015721


We protest this unfairness and do not agree to same. This just goes to show the misuse of lack of strict consumer protection laws in our country.

Also indicate the monopolistic behavior of amazon to treat customer in an unfair manner especially in india. (I am sure they do not do such things in their parent country!).


Regards

Capt. Krishan gopal