Amazon India — unethical behaviour with the delivery associate | |||
Hi, 03-october-2017 Unethical behaviour with the delivery associate I’m really upset with service of the delivery associate that you people have provided me today. It took me the whole day to communicate with the associate. When i wanted to check the product to confirm whether the items are there or not the associate was so rude, telling me that we don't allow such action to check the item before handing and exchanging the payroll. And, also when i asked for the swipe-machine for paying the amount the associate (Shivan and shweta) said that the machine is not working. When i told him to come tomorrow and collect the money, he told we will not accept the payroll either you pay me the cash or we will cancel the product. And suddenly he tells me to pay through some pay-link which i had no idea of it, where he insisted us to do it. Which we eventually dint do. Even after telling them that we had a conversation with the customer care regarding the situation. Still, they canceled the product without informing to us. And since when you people (Amazon) have started sending more than one people for delivering the products. This is something which was surprising for me and felt of being unsafe the crowd of the people. Over the decade this has never been done than how come suddenly four people are coming for delivering the product. You really need to resolve this, if in future this happens again i will show the cctv footage where four people came to deliver the one products as a proof to stop this unconvinced behavior. You really need to take care of all your associate when they reach for delivering the products. Was this information helpful? | |||
Amazon India customer support has been notified about the posted complaint. | |||
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