Amazon India — unhold my account

Dear sir/mam,
Plz help me. I buy a
Hp 15-by003au 2017 15.6-inch laptop in amazon prepaid 24590. But amazon not dilverd laptop then i complained in amazon customer care then amazon customer care se your prob solve in 2-5 days but amazon hoald my account. Where is my product or my money plz help me. Give me my money or product

Name~anurag shukla
Mob. [protected]
Product tracking id[protected]
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Amazon India customer support has been notified about the posted complaint.
Sep 21, 2017
Updated by Anurag0901
Name-anurag shukla
Mob-[protected]
Unhoald my account
And return my money or product
Otherwise i complained police or upbhokta phoram

I buy a laptop and prepaid but amazon not delivered product and app show delivered. Show i complained customer care then customer tell your problem solved within 2 days but after 4-5 hr customer care send msg block your account. So plz help me. And amazon give me this msg
Hello,

We have closed this account. Our records show that we previously closed an account of yours for violating the terms of our "conditions o[censored]se & sale" ("conditions o[censored]se"). When we close your account for violating our conditions o[censored]se, you cannot open a new account or use another account to place orders on our site.

We have cancelled and refunded any open orders you had on this account.

Any digital content that you purchased with this account is still available to you. To access the content, click the "manage your kindle" link on the "your account menu" on amazon.in (https://www.amazon.in/youraccount).

To appeal this decision, please reply to this email to reach an account specialist. Our customer service team can only confirm that we sent this message and help you with technical issues. They cannot reverse this decision or share more details on this matter.

Sincerely,
Account specialist
Amazon.in
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