Amazon India — VIVO mobile y51a/ Refund not generate

Dear sir,
My name is S MOHAMMED TOUSEEF
ACCOUNT NO :[protected]
and mobile no [protected] in this month of July in mobile purchase in Amazon service this product of with exchange offer in old mobile some technical issues is face on that is mobile is not delivered but payment is already paid in UPI but transaction is completed in now in there 6 months is complete is not the refund generated
My order details:[protected]
Refund Reference Number:[protected]
My order date:28/7/2021
So please sir helpfull the problem is solved in not the generate the amount 9090/- total amount so fastly issue payment is solve and regarding with cooperative