Amazon India — whirlpool washing machine defective product received

Address:638111

I received a defective whirlpool washing machine from Amazon. I placed an request for return and refund but its been 3weeks no one helped and not picked up the product. CUSTOMER CARE executive keep telling within 24 hrs it will be picked up but nothing happened. need a solution for this ###. They blocked my 17k for a month and not refunding. I lost my hope on getting money from Amazon. They're giving false promises always
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Amazon India customer support has been notified about the posted complaint.
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Dear Team,

We would request you to kindly share customer's mobile number/complaint number with us. We'll surely look into it.

Regards,
Whirlpool Support

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