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Amazon — not delivered the item

I have ordered the back cover of lava a52. Till now it was not not delivered and i could not view the tracking.
I have a message that it can't be delivered.

We could not deliver impactica back cover for lava a52 as we could not contact you on the phone. Re-attempt on next working day. http://amzn.in/1IgGaa7

Please do the necessary things.
Or refund the money.
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Comments

.ವಿಶ್ವ. itam is not delivared..But Amazon send massage itam was delivared.i call customer care they said wait one month...For investigation .They are no give guaranteed for return my money.
Reply
Dear sir/mam

I am your seller. Now my account in review mode.no one listen to seller only behalf of customer my account is reviwe mode . So My payment is due 3 weeks. Please reinsist my account.
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