[Resolved]  Amazon — refund for ordered book not received

May 27, 2019

Updated by Osho Raman (A) Today i received the book "leadership material: how personal experience shapes executive presence". However, the Order ID is not mentioned on the packaging or anywhere else. I had ordered this book twice:

i. first order ordered on 15 May [ with Order ID:[protected] ], which i later cancelled on 20-May
ii. second order ordered on 23 May [ with Order#[protected] ], which i don't want to cancel.

i have done the payment for both the orders using online SBI. However, i have not yet received the refund of Rs.354.75 for my cancelled order [ Order ID:[protected] ].

Please ensure me that i don't receive this book for the second time, and that i receive my refund of the cancelled order in my SBI account [ account number:[protected] ], at the earliest.

(B) Similarly. i have not received the refund of Rs.815 for my order with order Id[protected]. Please avail me the refund in the same SBI account [ account number:[protected] ], at the earliest.

i don't know why am i not getting any response. The service is very slow and poor quality. Why are the above mentioned issues taking so much time to get resolved????

May 29, 2019

Updated by Osho Raman i have still NOT received my refund of Rs.354.75 for my cancelled order [ Order ID:[protected] ]. Please let me know for how long do i have to continue doing this follow-up????

i cancelled the order on 20-May and today is 29-May. How long will it take for the refund to be given to me????