Amazon — Return pickup done but Refund not received

Address: Pune
Website: Amazon app

I have ordered boat speaker on 7thoct 2023 order id is[protected] but received different product, so the return got picked up on 17th oct 2023. But now they are denying to give refund by saying we have received different product and correct product has been delivered to you. And the product got picked up after 3 days of investigation only.
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