Amazon — shipping charges on order[protected]

Address:Kangra, Himachal Pradesh
Website:Amazon.in

Hello
I have purchased a meat grinder with amazon via order no#[protected]. But the product was defective at the time of delivery so i have put the return request company asked me to self shipping the product via bluedart courier service. But courier charges was very heavy rs.2520/- so i wrote back to them they said we will refund the full courier charges so you please sent to us i have send the product back to company. And is been 3 months now after many reminders they are not entertaining my request either paying the courier charges.
Therefore please help to get back as the company promised to pay. I have all correspondence safe with me.

The changes are rs.2520/-
Shipping charges of order no#[protected].
Thanking you
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