Amazon — wrong product received and not returning money

2 Reviews
Bhubaneswar, Khordha District, Odisha, India
 abhi16202 on Dec 16, 2017
My order no.[protected]
Original product name benro t880ex digital tripod kit
Received photron tripod
The product was delivered on[protected].
I have recieved wrong product as mentioned on website, now when i was calling amazon for return the product and refund my money, they are saying that account is on hold with no reason. When i have asking the reason for holding the account. They are just saying due to technical issue. This is the way that amazon is earning money from customer. Taking money from students.
I want amazon to pickup my product and refund my money.

Complaint Status

[Dec 16, 2017] Amazon India customer support has been notified about the posted complaint.
Complaint comments  1 Comment     Updated: Share0Tweet0


Everytime denied safe-t claim.
Order Id:[protected]
SAFE-T Claim ID:[protected]
I never got this item.Amazon give me POD BUT I am not found my signature And stamp in POD.

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    Amazon - wrong product received and not returning money