Amazon.in — order not received

Address:	Pune, Maharashtra, 411017
Website:	Amazon.in

I have ordered moto g5s plus from amazon.in on 16th sept 2017. Order number:[protected]. Expected delivery date was 19th sept 2017. But i did not receive my parcel till today. I kept on following up with customer service and they fooled me everytime saying it will surely be delivered by tomorrow. But that never happened. Now after waiting so long when i asked them to canceled my order or refund my money back, they blocked my number and chat as well. I am not able to contact them anyways.
This is worst experience i had with amazon.in. Neither i have my parcel nor money.
Attaching the proof of my order and blocked details.