Amazon.in — Reimbursement of Cancellation Charges

Address:Amazon India
Website:www.Amazon.in

Dear Sir/Mam

We, M/s Shiv Enterprises having a small business of wooden Handicrafts and are also selling our Products on E commerce website i.e Amazon.in (in the name of Shiv Enterprises) from last few months. Amazon have deducted unnecessary cancellations charges from our account. Actually there was some shipping related issues from Amazon end, that we couldn't able to ship the product on time due their limited capacity of shipping services. So the orders got cancelled itself and Amazon had imposed penalty on us. I have contacted to them thousand of times but they are not replying and responding back to us.

These are the cases which are still open/Pending in their Help Desk Page

Case No. [protected]
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I have also enclosed that error message which was coming while scheduling the orders. It all started since 09 Aug, 2020 and till then i have been striving hard to get the reimbursement. Please help us to get the reimbursement for that cancelled orders.

You are the last hope all that we have...

Regards
Shiv Enterprises
[protected]
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