[Resolved] Ambank Group — slow disbursement on housing loan

[Resolved] Ambank Group — slow disbursement on housing loan

L Laytzehpin

It has been 2 weeks since my lawyer sent advice to disburse balance. I called customer service line and was told that my loan is already fully disbursed 3 days ago. But my lawyer still haven't receive any notification. I asked my lawyer and found out that the disbursement team has not responding for 3 days eventhough the manager has given them order to assist! Was this information helpful? No (0) Yes (0)
May 19, 2018 Complaint marked as Resolved AmBank Group customer support has been notified about the posted complaint. Verified Support Apr 13, 2018 AmBank Group Customer Care's response Dear Sir/Madam We would appreciate if you can write to us at AmBank official email address; [protected]@ambankgroup.com. Do include your details in your email to us for our assistance. Should you require further information or assistance, please call 24 hours AmBank Contact Centre at +[protected]. Regards, Jeannie [protected]@ambankgroup.com For AmBank (M) Berhad / AmBank Islamic Berhad
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